Privacy Policy

Tisho Enterprises Ltd ("Tisho Enterprises", "we", "our", or "us") is committed to protecting your privacy and safeguarding the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, create an investor account, submit an investor application, use our investor dashboard, or interact with any of our products and services.

We recognise the importance of maintaining the confidentiality, integrity, and security of your personal information and are committed to processing your information fairly, lawfully, and transparently.

By accessing our website or using any of our services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to:

Visitors to our website.
Individuals creating an investor account.
Applicants completing the Investor Application.
Approved investors.
Individuals contacting our customer support team.
Users of our Investor Dashboard.
Anyone interacting with Tisho Enterprises through our online services.

This Privacy Policy applies to all personal information collected through our website, investor portal, email communications, customer support channels, and any other official services operated by Tisho Enterprises.

3. Information We Collect

Depending on your interaction with us, we may collect the following categories of information.

Personal Information

This includes information that identifies you directly, such as:

Full name
Email address
Mobile telephone number
Date of birth
Nationality
Gender
Marital status
Occupation
Residential address
Postal address
Country of residence

Identity Verification Information

As part of our Know Your Customer (KYC) procedures, we may collect:

Passport
National Identity Card
Driving Licence
Proof of Address
Selfie verification (where required)
Identity document numbers
Expiry dates
Issuing authority

Additional verification documents may be requested where required by law or our internal compliance procedures.

Financial Information

Where necessary for investment administration, we may collect:

Bank account name
Bank name
Account number
Sort code
SWIFT/BIC code
Payment preferences
Investment amount
Preferred payout frequency
Withdrawal requests
Transaction history

Tisho Enterprises does not intentionally collect more financial information than is reasonably necessary to provide our services.

Technical Information

When you use our website, we may automatically collect technical information including:

IP address
Browser type
Device type
Operating system
Time zone
Language preferences
Website usage statistics
Login activity
Session information
Device identifiers

This information helps us improve website performance, detect fraud, and enhance platform security.

4. How We Use Your Information

Your information may be used for the following purposes:

Creating and managing your investor account.
Processing Investor Applications.
Conducting identity verification.
Complying with anti-money laundering requirements.
Preventing fraud and financial crime.
Processing investments.
Managing payouts and withdrawals.
Providing customer support.
Sending important account notifications.
Improving our website and services.
Monitoring platform security.
Maintaining business records.
Responding to legal or regulatory obligations.

We only use personal information for purposes that are legitimate, necessary, and proportionate.

5. Legal Basis for Processing

Where applicable, we process personal information because:

it is necessary to perform our contractual obligations;
it is necessary to comply with legal and regulatory requirements;
it is necessary to protect our legitimate business interests;
you have provided your consent where required.

Where consent is relied upon, you may withdraw that consent where permitted by law.

Tisho Enterprises does not sell your personal information.

However, we may share information with trusted third parties where necessary, including:

Identity verification providers.
Banking partners.
Payment processors.
Professional advisers.
Auditors.
Technology service providers.
Cloud hosting providers.
Regulatory authorities.
Law enforcement agencies where legally required.

All third parties are expected to maintain appropriate confidentiality and security standards.

7. Data Security

Protecting your personal information is one of our highest priorities.

We implement reasonable technical, organisational, and administrative safeguards designed to protect information against:

unauthorised access;
accidental loss;
unlawful destruction;
alteration;
misuse;
disclosure.

Examples of our security measures include secure authentication, encrypted communications, controlled access permissions, monitoring of account activity, and regular security reviews.

While we strive to maintain a secure environment, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

administer investor accounts;
provide our services;
comply with legal obligations;
resolve disputes;
maintain business records;
protect our legitimate interests.

When information is no longer required, it will be securely deleted, anonymised, or destroyed in accordance with our internal retention procedures and applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

request access to your personal information;
request correction of inaccurate information;
request deletion of information where appropriate;
request restriction of processing;
object to certain processing activities;
withdraw consent where processing is based on consent;
request a copy of your information in a commonly used format.

Some requests may be limited where we are legally required to retain information for regulatory, compliance, or fraud prevention purposes.

10. International Transfers

Your personal information may be processed or stored in countries outside your country of residence where necessary for the operation of our business.

Where international transfers occur, Tisho Enterprises will take reasonable steps to ensure that appropriate safeguards are implemented to protect your information.

11. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve user experience, remember preferences, analyse website traffic, and maintain platform security.

For more information about how cookies are used, please refer to our separate Cookies Policy.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Tisho Enterprises is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

13. Children's Privacy

Our investment services are intended for adults aged 18 years or older.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it promptly.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or regulatory requirements.

The latest version will always be available on our website and will include the revised "Last Updated" date.

Continued use of our services after updates become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or the way Tisho Enterprises handles your personal information, please contact us through our Contact Us page or our official support email.

We are committed to responding to privacy-related enquiries within a reasonable timeframe.

Tisho Enterprises Ltd
66 Paul Street, London,
EC2A 4NA, United Kingdom
support@tishoenterprises.com
+44 7481 860959